Support Center

How can we help you?

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Pricing and Billing

Understand plans, billing cycles, and transparent lease terms.

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Security and Access

Learn how surveillance, biometric access, and monitoring are handled.

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Pickup and Delivery

Understand pickup scope, move-in logistics, and scheduling support.

Detailed Support

Technical and policy guidance

What is the minimum storage duration?

We offer 30-day minimum rentals for most standard storage needs. Longer durations are available, but you do not need to commit to a long lease just to get secure storage support.

What is the minimum storage duration?

We offer 30-day minimum rentals for most standard storage needs. Longer durations are available, but you do not need to commit to a long lease just to get secure storage support.

Are the units climate controlled?

Yes. Premium zones are managed for more stable temperature and humidity conditions when the item type needs better environmental control than general warehousing.

Are the units climate controlled?

Yes. Premium zones are managed for more stable temperature and humidity conditions when the item type needs better environmental control than general warehousing.

Can I access my unit 24/7?

Standard access windows apply, while some business plans can include extended or coordinated access support depending on the operating requirement.

Can I access my unit 24/7?

Standard access windows apply, while some business plans can include extended or coordinated access support depending on the operating requirement.

Is pickup and packing free?

Initial pickup may be included in selected plans. Packing services are scoped separately based on the type, sensitivity, and volume of the inventory involved.

Is pickup and packing free?

Initial pickup may be included in selected plans. Packing services are scoped separately based on the type, sensitivity, and volume of the inventory involved.

What insurance coverage is provided?

Basic liability support can be included, while higher-value storage needs can be reviewed for stronger protection aligned to the asset category and usage context.

What insurance coverage is provided?

Basic liability support can be included, while higher-value storage needs can be reviewed for stronger protection aligned to the asset category and usage context.

How do I pay my monthly bill?

UPI, cards, net banking, and structured payment workflows can be supported depending on the plan and customer type.

How do I pay my monthly bill?

UPI, cards, net banking, and structured payment workflows can be supported depending on the plan and customer type.

What items are prohibited from storage?

Hazardous materials, flammable liquids, perishable items, illegal goods, and living organisms are not accepted in storage. If an item is unusual or regulated, confirm it before pickup is scheduled.

What items are prohibited from storage?

Hazardous materials, flammable liquids, perishable items, illegal goods, and living organisms are not accepted in storage. If an item is unusual or regulated, confirm it before pickup is scheduled.

How does the quote process work?

The quote process usually starts with the service type, estimated volume, and pickup area. From there, the team can recommend the right storage category, handling flow, and timing plan.

How does the quote process work?

The quote process usually starts with the service type, estimated volume, and pickup area. From there, the team can recommend the right storage category, handling flow, and timing plan.

Still have questions?

Our logistics support team is available to help you choose the right plan, review pickup rules, and clarify storage constraints.